Frequently asked questions.

Is a referral required to visit your office?

A referral is not required to be seen at our office unless a referral is required by your insurance company. It is the patient’s responsibility to insure that the appropriate referral is obtained, if required. If you are a physician or provider’s office you may submit a referral online.

How do you schedule an appointment?

You can call our office at 336-299-0099 to schedule an appointment. You may also submit a request online.

What insurances do you accept?

We currently accept the following insurances:

Medicare

NC Medicaid Direct

Healthy Blue NC Medicaid

Amerihealth Caritas NC Medicaid

United Healthcare NC Medicaid

Carolina Complete NC Medicaid

Vaya NC Medicaid

Trillium NC Medicaid

Partners NC Medicaid

Health Team Advantage

*Aetna

*BCBS

*Cigna

Medcost

*Contact your insurance company to verify if we are contracted with your specific plan.

Do you take x-rays on site?

We have state of the art x-ray equipment to provide x-rays on site at our office. If advanced imaging studies are needed, like MRI or CT scan, we will refer you to a local imaging facility.

How are prescriptions filled?

Please contact our office at least 48 hours before you need a prescription refilled. Once a request has been been made time must be taken to provide accurate and appropriate medication type and dosage for your medical condition. Please see attached Prescription/Narcotic Policy prior to submitting a request. You may also submit a request through the patient portal.